Getting tired of Smashwords

Thursday, July 10, 2014

So, I went through the whole reformatting thing for Space Weasels, uploaded it to Smashwords, and two days later ‘I see your NCX isn’t formed correctly in the EPUB file.’

Uh, what?

I’d already downloaded it the previous day and verified that the table of contents showed the same entries as The One That Got Away. So exactly what is supposed to be wrong with it?

Who knows? How can I tell? All I get is a pointer to go and read the style guide.

I honestly think I’m going to have to pull all my books off the site before long, because it’s such a damn pain in the ass to deal with.

Edit: I’m sure I shouldn’t need to add that their response to my support inquiry asking what they thought the problem was did not tell me what the problem was, and just pointed me to the same formatting guides which provide no information as to what they think the problem might be. So I’m left having to upload randomly modified versions of the file and hope that they eventually accept one.

This is just stupid. They’ll spend far more time reviewing fifteen versions of the file than just telling me what they don’t like about the table of contents.

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