Refunds

Sunday, May 13, 2012

I looked at KDP recently and noticed that I’ve had my first refund from someone who bought one of my short stories. Which was an interesting coincidence because I also requested my first refund; I clicked to buy a book that was on a free e-book list and then realised it was no longer free, so I had to request the money back.

This is one reason why I don’t like the whole KDP ‘free day’ idea; before KDP Select if a book went free it usually stayed that way for some time because it was due to price-matching the book at another site and if the price increased at that site the change took a while to filter back. Now, though, a book can be for sale one day, free the next and back to the original price on the third… so by the time we read a post saying that it’s free and go to buy it we have to check that it really is still free first.

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